Payment issues

Are you encountering issues with paying for your order?

Follow these simple steps to resolve them quickly:

Note: All payment information is processed through Shopify’s payment system. We do not store or receive your card details.

Double-Check Your Payment Details

Ensure the card number, expiration date, CVV, and billing address match your card’s information. Confirm that the billing address matches the one on file with your card issuer.

Check Your Account Balance or Card Limits

Ensure there are sufficient funds in your account.
Some cards have daily transaction limits—check with your bank if you're unsure.

Try a Different Payment Method

If one payment method isn’t working, try another option, like a different credit card or PayPal.

Clear Your Browser Cache or Switch Devices

Sometimes, technical glitches can interfere with payments. Clear your browser's cache or try checking out on a different device or browser.

Contact Your Bank or Card Issuer

Banks sometimes flag online transactions as suspicious. Reach out to your bank or card issuer to ensure they approve the transaction. 

Need more help?

If you are still experiencing issues, let us know and we’ll help resolve the issue as quickly as possible.

Email us